Privacy, Shipping, Billing, Return Policy, Terms of Use, and Contact

Standing Wave Photography is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.In addition, Standing Wave Photography will not send you e-mail that you have not agreed to receive. We may periodically send you e-mail announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.

 

No Sharing of Personal Information

Standing Wave Photography never sells, rents, leases or exchanges your personal information with other organizations. Standing Wave Photography assures you that the identity of all who contact us through this Web site will be kept confidential.

 

Cookies

From time to time, we may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie can’t read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites.

Many web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other web sites may be diminished and some features may not work as intended.

 

Children’s Online Privacy

We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 18.

 

Shipping Policy

Most orders are shipped within 3-5 business days. All orders are shipped via USPS Priority Mail.  Processing time of your order can vary from 3-14 days depending on product availability. If an item will be out of stock for more than 14 days, this will be listed on the website. Orders shipped by USPS Priority Mail average 6-14 business days from date of order to reach its destination.  Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt.

 

Billing Policy

We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US dollars.

 

Return Policy

We want you to LOVE your purchase! If you have any concerns at all, please contact us so that we can help you. lucy@standingwavephoto.com

 

Account Policy

Standing Wave Photography reserves the right to de-activate or remove any user accounts provided without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.

 

Contacting Us

If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at 1-773-865-8848 during office hours (9am – 5pm CST).

 

Our mailing address is:

1722 South Blvd

Evanston, IL 60202